Catastrophes!

It is impossible for the insurance carriers to properly staff for them. Your customers need expert help, not a “warm body” that may make them feel less certain, more uncomfortable and more anxious. Our Specialists know coverage, both ISO and Manuscript – we take the time at the end of our initial meeting with your customer to sit, explain policy provisions, and we listen!

We also make it easy for your customers to get answers without the frustration of waiting on a phone, or for someone to return a call. Our Total Automation program has sections containing a wealth of information, including Frequently Asked Questions, an e-support team to answer specific questions and a way for your customer to get to information about their particular claim, via a secure, password protected, automated system.

Reduce your customer’s anxiety, their phone calls, and your phone calls; heighten satisfaction and customer retention – all with the Bird Insurance Specialists Catastrophic Claims Response team!

We guarantee it!